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CO
EQUIPMENT T
APACHE SPRAYER
COMPONENTS CATALOG
Equipment Technologies Inc. (ETI) will accept spare parts returned from our dealers under the following
• The returning dealer must obtain return goods authorization number (RGA) by contacting the Pro
port Manager at ETI Prior to returning any parts.
• The RGA # must be visible on the outside of the shipping container and on any accompanying pa
• Any parts returned without an RGA # will be returned to the dealer. The dealer will be responsibl
freight charges
• All parts returned must be clean, new, and in original packaging.
• Parts must have been purchased from ETI within the last twelve months.
• The returning dealer will pay all freight.
• A 15% restocking fee will be charged to the returning dealer on all spare parts returned.
• ETI will allow a dealer to return up to 20% of the total spare parts purchased from ETI in the last
year.
• ETI will not accept any returns of any special order parts.
• Any spare parts shipped to a dealer mistakenly by ETI maybe returned to ETI without a restockin
will ship the correct parts freight free. The dealer must still obtain an RGA # before returning the
• Any parts ordered by a dealer for work required by a service bulletin/update that were unused ma
returned to ETI without a restocking fee. The parts must be returned within six months of purcha
dealer must obtain an RGA # prior to returning the parts.
• ETI will inspect all returned parts. ETI will determine the condition of all returned parts. ETI res
right to refuse any parts that do not meet the above guidelines.
Any questions concerning the spare parts return policy or to return spare parts please contact Kevin Co
Support Manager at (317) 834-4500 Ext. 32 or Email:
kevin.covey@et-inc
.
biz